Our Diamonds Forever Program allows our customers to upgrade to a new, bigger and/or more expensive diamond at an affordable price. The way our diamond upgrade program works is simple:

• Return the diamond in good condition. It needs to be in a “saleable condition”, i.e., it shouldn’t have any wear and tear, any cracks or nicks and so on. If you’ve taken good care of your diamond and if you’ve recently taken it for professional cleaning and maintenance, it should be in acceptable condition.
• The stone you’re upgrading to is more than the value of your old one. 
• To upgrade a diamond with us, you’ll need to have bought the stone from one of our stores.
• Upgrade credit won’t include tax paid on the original purchase. This means that all applicable taxes and duties will be charged on the full price of the new diamond before the store credit is deducted from it.
• To successfully get store credit for your diamond upgrade you’ll also need to have the documents of the original purchase. The diamond grading report needs to be in good and reusable condition. Additional fees are added for damaged or missing reports.
• We only upgrade GIA diamonds.
• We do not upgrade settings. You will have to pick another stone that fits the setting or simply buy a new ring with a new setting and keep your old one.